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Trying to set up email on new computer I may have typed in…

Customer Question
Trying to set up...

Trying to set up email on new computer I may have typed in the wrong pw

Technician's Assistant: Are you logged into your email account on any other devices?

Yes

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes I think so

Submitted: 7 months ago.Category: Email
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Answered in 5 minutes by:
12/8/2017
Email technician: Kamil Anwar, Exchange & Email Consultant replied 7 months ago
Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 6,975
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

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Email technician: Kamil Anwar, Exchange & Email Consultant replied 7 months ago

May i connect with you remotely to troubleshoot the issue directly? Thanks

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Email technician: Kamil Anwar, Exchange & Email Consultant replied 7 months ago

Please send me a request for remote from your screen.

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Customer reply replied 7 months ago
Please do not charge me for your service I authorized a 5 dollar charge I do not need your help for all the charges you are asking for
Email technician: Kamil Anwar, Exchange & Email Consultant replied 7 months ago

If you want, we can continue without the additional remote service charge through this chat but it will be a bit complicated for you to follow. Else, you can request this question to be closed and have refund issued by calling 1(###) ###-####/p>

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Category: Email
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8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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