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Can only receive emails can't send but I do have internet.

Customer Question
Hi Can only receive...

Hi Can only receive emails can't send but I do have internet

Technician's Assistant: Are emails stuck in your outbox or are you receiving an error message?

Stuck in oiutbox

Technician's Assistant: Are there any antivirus or firewall settings that could block you from sending mail?

No

Submitted: 8 months ago.Category: Email
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Answered in 5 minutes by:
12/8/2017
Email technician: Kamil Anwar, Exchange & Email Consultant replied 8 months ago
Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 7,072
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

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Email technician: Kamil Anwar, Exchange & Email Consultant replied 8 months ago

Please do a send/receive all, and you should see the detailed error message in relation to the sending; type that error to me here.

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Customer reply replied 8 months ago
I'm on Apple. no send /recieve and no error on Get mail
Email technician: Kamil Anwar, Exchange & Email Consultant replied 8 months ago

Click Window -> Connection Doctor and you will see the error.

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Customer reply replied 8 months ago
i will leave it thank you
Email technician: Kamil Anwar, Exchange & Email Consultant replied 8 months ago

Welcome.

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Customer reply replied 8 months ago
I cannot see window connection doctor
Email technician: Kamil Anwar, Exchange & Email Consultant replied 8 months ago

Any luck ?

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Category: Email
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Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

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Exchange & Email Consultant

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8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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