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Microsoft Office not responding. Unable to send, receive and…

Customer Question
Microsoft Office not responding...

Microsoft Office not responding. Unable to send, receive and open new mail

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

Internet connection good. Using Outlook

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

Not to my knowledge. All was working good last night.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I just want to have access to send new mail, receive and open.

Submitted: 9 months ago.Category: Email
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Answered in 1 minute by:
12/7/2017
Email technician: Mr.Med, Other replied 9 months ago
Mr.Med
Mr.Med, Other
Category: Email
Satisfied Customers: 2,419
Experience: Networks & Security Engineer
Verified

Hi, I'm Mr.med. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Email technician: Mr.Med, Other replied 9 months ago

I'm sorry about the issue, What Windows OS are you using please ? (7, 8 or 10)

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Customer reply replied 9 months ago
windows 10
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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