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I can't remember my microsoft name when I opened it. It was…

Customer Question
I can't remember my...

I can't remember my microsoft name when I opened it

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

It was gmail now it is iCloud, I was Breached

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Both

Technician's Assistant: What troubleshooting have you tried?

To get back gmail or microsoft

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Xbox 360 could be a microsoft name

Submitted: 7 months ago.Category: Email
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Answered in 3 minutes by:
12/7/2017
Email technician: Bryan, Computer Support Specialist replied 7 months ago
Bryan
Bryan, Computer Support Specialist
Category: Email
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Email technician: Bryan, Computer Support Specialist replied 7 months ago

Could you let me know what's your Microsoft/Gmail email address?

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Customer reply replied 7 months ago
i do not want to do this on the phone text go back to the laptop or i will just forget the five dollars and my bank will give it back. i was just about to sign up for the full thing with your company. i do not do business like this. laptop on;ly
Customer reply replied 7 months ago
you took your money and told me that there was a problem, and there was no problem at all
Customer reply replied 7 months ago
are you there
Email technician: Bryan, Computer Support Specialist replied 7 months ago

Yes, I'm still here. Do you want me to set up a secure remote session on your laptop now, so I can check the account with you?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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