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I had a stalker on my facebook account, so I tried to block…

Customer Question
Hi, I had a...

Hi, I had a stalker on my facebook account, so I tried to block him and blocked myself out of my original account, and then I have another account now on my laptop with no photos, friends, nothing. I do have the original account on my iPhone, but need to use my laptop because of eyesight, and don't know what I did to block my account

Technician's Assistant: When did you last update Facebook?

When I tried to recover, they told me that my email is still with AOL and I do not have that anymore, and when I put my gmail account in, they are telling me someone else has that email, and the same thing with my phone number...but it is the account with my name but not the original account. This happened last week. It's been awhile since I updated when I changed my email from AOL to gmail

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No, just to recover my original account and be able to put in a new password ***** they are telling me is wrong, but it isn't so I will have to change that after.

Submitted: 9 months ago.Category: Email
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Answered in 2 hours by:
12/7/2017
Email technician: bbao, IT Consultant replied 9 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 2,165
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
Do you mean you forgot the password ***** your original FB account though the same account is still accessible on your phone?
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Category: Email
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