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My 83 year old mother is locked out of her gmail account.
My 83 year old mother is locked out of her gmail account. She needs to reset her password. Unfortunately she is not tech savvy and since she doesn't text she cant receive a verification code. Is there… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
My mother-in-law lost her android phone and we are trying to
Good afternoon. My mother-in-law lost her android phone and we are trying to find it using her Gmail account but she can't remember her password ***** her security question. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have set up a gmail Acc for my mom. Her phone number
I have set up a gmail Acc for my mom***@******.***. Her phone number is*********. I have forgot the password ***** she does not know how to look at her messages to give me the 6 digit number. … read more
FLORENCE MARIE DRONA
FLORENCE MARIE DRONA
Bachelor of Science (B.S.), Information technology
6 satisfied customers
I have got to get back into my gmail acct. I typed in the
Hi, I have got to get back into my gmail acct. I typed in the recovery code and google said they could not identify me? What am I going to do? … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,470 satisfied customers
I cant login my yahoo account it keep saying oops and I
I cant login my yahoo account it keep saying oops and I don't have the same phone number anymore that is on my account to get the text to login … read more
Richard
Richard
Email Systems Specialist
48,432 satisfied customers
It's my Mom's. She's 81 & in a nursing home. I'm here with
It's my Mom's. She's 81 & in a nursing home. I'm here with her. She doesn't have her original email, & the 2nd security question is coming up wrong, even though she swears it's correct. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My wife's gmail will not let her in. Should we use her
My wife's gmail will not let her in. Should we use her device to talk to you. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
It aint the e-mail, mty fiancee cant remember her lock
it aint the e-mail, mty fiancee cant remember her lock password ***** her phone, and att hadus do a factory reset, but when she tried to get into it she needs to log into her google account, and she c… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
We are having issues setting up a gmail account. The gmail
The gmail account exists, but we have never been able to actually login into it. … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,470 satisfied customers
My granddaughter can't sign on to her facebook and she has
my granddaughter can't sign on to her facebook and she has tried everything. her email***@******.*** … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,470 satisfied customers
I have put the wrong password in so many times that it keeps
I have put the wrong password ***** so many times that it keeps kicking me to this bs security questionnaire that expects me to remember the email addresses of some of my contacts. Of course l cannot … read more
Michelle
Michelle
Manager operations
Bachelor's Degree
1,279 satisfied customers
Trying to recover the password for my wife's Hotmail Acct
Trying to recover the password ***** my wife's Hotmail Acct which only serves as her Microsoft acct name . She uses a gmail address as her email acct. … read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
411 satisfied customers
hotmail account for my 90 year old aunt is locked because we
hotmail account for my 90 year old aunt is locked because we need to get a security code. The only phone # XXXXX in her account is the phone at her house. her house is 120 miles from me. I asked to ha… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
my wife is a gmail user and does not remember her password
my wife is a gmail user and does not remember her password XXXXX years ago. She has a new iPad and cannot get into her gmail account. How can she get a new password XXXXX get into her account and then… read more
Hunter Owens
Hunter Owens
Computer Specialist
Bachelor's Degree
1,009 satisfied customers
My wife and I both have had hotmail accounts for a long time.
My wife and I both have had hotmail accounts for a long time. A while ago when my wife attempted to go to her email account via Yahoo, she received the following message:Firefox can't find the server … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
Hi Richie,We took the S3 back to BestBuy and they were able
Hi Richie, We took the S3 back to BestBuy and they were able to sync the calendar, like you said they had to reboot everything. Now I have a new question about a problem they may have created in reset… read more
Richard
Richard
Email Systems Specialist
48,432 satisfied customers
My sister's hotmail account has locked her out and I am
Hi Chris My sister's hotmail account has locked her out and I am trying to help her remotely. She is in Ireland and I am in New Zealand! Her hotmail address is***@******.*** When she resets her passwo… read more
Cris
Cris
63 satisfied customers
Unfortunaly I got a spam wich was sent to many of my friends.
Unfortunaly I got a spam wich was sent to many of my friends. My account was stopped but is now worling again. My friend Alem Asfha has problem to reset her account because she cn not rember ll the qu… read more
Daniel
Daniel
Bachelor's Degree
1,568 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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