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When I am reading my emails or trying to write one, a

Customer Question
When I am reading...

When I am reading my emails or trying to write one, a message saying "oops, something went wrong. Recent changes may not have saved" appears, and appears, and appears......How do I get rid of that?

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

On my iPhone, iPad or on my PC.

Submitted: 7 months ago.Category: Email
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Answered in 5 minutes by:
12/7/2017
Email technician: Jason Jones, Computer Technician replied 7 months ago
Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 19,251
Experience: 10+ years of work experience.
Verified

Hello,
I look forward to helping you today.

I must ask a question or two before we begin. Thank you in advance for taking the time to answer.

Which program do you use to access your email (Outlook, Mac Mail, Entourage, Internet Explorer, Firefox, etc)?

Thank you,
Jason

P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.

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Customer reply replied 7 months ago
Via Gmail (Google)
Email technician: Jason Jones, Computer Technician replied 7 months ago

Thank you for the update. May I connect with you remotely to troubleshoot the issue directly? When the remote session begins, we will be able to communicate back and forth via a chat window that will appear on your computer screen.

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Customer reply replied 7 months ago
Do not want to pay for problem correction
Email technician: Jason Jones, Computer Technician replied 7 months ago

I am sorry for the confusion. Help on this website is not free. Do you want me to send in your refund request now?

Ask Your Own Email Question
Email technician: Jason Jones, Computer Technician replied 7 months ago

I will send that in for you now.

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Customer reply replied 7 months ago
Thank you.
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