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My aol gold desktopmicon disappearedovernight. My aol

Customer Question
My aol gold desktopmicon...

My aol gold desktopmicon disappearedovernight

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

My aol desktop gold disappeard overnight

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

This is not a lap top. It is an HP computer

Technician's Assistant: What have you tried so far with your laptop? Have you installed any updates recently?

This is not a lap top! It is an HP PCcomputer. I tried to get to aol on internet explorer. Why would it have been fine last night and now the icon has disappeared.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Just get my icon back so I can get my mail, pay bills etc.

Submitted: 9 months ago.Category: Email
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Answered in 5 minutes by:
12/7/2017
Email technician: Richard, Email Systems Specialist replied 9 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 48,325
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me which version of windows you are using?

Please let me know

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Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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