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There are certain e-mails that do not come thru. Also, I…

Customer Question
There are certain e-mails...

There are certain e-mails that do not come thru. Also, I still get on with windows live mail. How do I change?

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

It was always Verizon until they changed. -

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

On Computer

Technician's Assistant: What troubleshooting have you tried?

Can not receive email when it is sent out to multiple addresses

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

How I can change.

Submitted: 7 months ago.Category: Email
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Answered in 2 minutes by:
12/6/2017
Email technician: Kamil Anwar, Exchange & Email Consultant replied 7 months ago
Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 6,964
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

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Email technician: Kamil Anwar, Exchange & Email Consultant replied 7 months ago

Verizon switched to AOL. So are you using the AOL servers for your verizon email or are you still on the older servers?

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Email technician: Kamil Anwar, Exchange & Email Consultant replied 7 months ago

How did you figure out that certain e-mails are not being received?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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