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Trying to setup e-mail account. Currently Charter but we…

Customer Question
Trying to setup e-mail...

Trying to setup e-mail account

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Currently Charter but we have moved out of their serviice area

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Web browser on my computer

Technician's Assistant: What troubleshooting have you tried?

I tryed to use your online method but could not get it to work

Technician's Assistant: Happy to help. Want a weekly JustAnswer email to help with other issues? If so, what's your email address? And if you'd still like to talk to the Email Expert, I'll connect you shortly.

I would like someone to talk me through this

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No please have them call on my home phone(###) ###-####

Submitted: 7 months ago.Category: Email
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Answered in 5 minutes by:
12/6/2017
Email technician: Bryan, Computer Support Specialist replied 7 months ago
Bryan
Bryan, Computer Support Specialist
Category: Email
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Email technician: Bryan, Computer Support Specialist replied 7 months ago

Are you trying to set up a new email account with Google, Microsoft or some other service?

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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