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You're trying to send my verification code to my telephone…

Customer Question
You're trying to send...

You're trying to send my verification code to my telephone number. My telephone is on a landline and cannot receive the code. Please send the verification code to my e-mail address or tell me what it is over the phone.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

My provider is gmail: ***@******.***

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Online on my computer. I'm not tech savvy with our words like webcom

Technician's Assistant: What troubleshooting have you tried?

I've sent you my telephone number and that alone doesn 't work for your system.

Submitted: 7 months ago.Category: Email
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Answered in 3 minutes by:
12/6/2017
Email technician: Sandy, Computer Specialist replied 7 months ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,883
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
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Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
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Email technician: Sandy, Computer Specialist replied 7 months ago

May I connect with you over secure remote session and fix/check the issue directly?

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Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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