Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I don't know/remember my Google password. yes, on my pc, I…

Customer Question
I don't know/remember my...

I don't know/remember my Google password.

Technician's Assistant: Are you logged into your email account on any other devices?

Yes, on my pc

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I think so

Submitted: 7 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 3 minutes by:
12/6/2017
Email technician: Sandy, Computer Specialist replied 7 months ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,883
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
Please add this page to bookmarks or favorites.

Ask Your Own Email Question
Email technician: Sandy, Computer Specialist replied 7 months ago

May I connect with you over secure remote session and fix/check the issue directly?

Ask Your Own Email Question
Customer reply replied 7 months ago
I just paid $5.00 visa for suppor. They said it was fully refubable
Email technician: Sandy, Computer Specialist replied 7 months ago

Please try to reset your gmail account password ***** given under:
Click the link:
http://gmail.com
Click "forgot your password"
And follow on-screen instructions to create a new password.

Keep me posted.

I will be standing by.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I can't remember my gmail password and I don't have any
I can't remember my gmail password ***** I don't have any other device to verify my account … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
When trying to go to my yahoo mail I get the following
When trying to go to my yahoo mail I get the following message: mail.yahoo.com normally uses encryption to protect your information. When Google Chrome tried to connect to mail.yahoo.com this time the… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
47 satisfied customers
I don't remember my password to my Gmail How can I get into
I don't remember my password ***** my Gmail How can I get into my Gmail … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I received a text message that I changed my google password
I received a text message that I changed my google password ***** this month. I don't remember doing it or the new password. Can you help? I'm old and type by hunt and peck so be patient! … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I need to change my email password and I don't remember it?
I need to change my email password ***** I don't remember it? also the security question is my favorite movie. I have tried everu movie nothing is correct. so I need your help. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I cant get in to my google spreadsheets.i don't know my
I cant get in to my google spreadsheets.i don't know my password.my email is open on my doc but i cant open sheets. i went thru all the steps of trying to change password ***** they said they will ans… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I get the message when I go to my PC: drop down says
I get the message when I go to my PC: drop down says imap.gmail.com needs user id and password ***** server for email. I don't know what password ***** when I just contacted google, he said it's not g… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I need help logging into Google/gmail.....I use g-mail
I need help logging into Google/gmail.....I use g-mail everday from my laptop and it i set up to login....but I need to set up my phone with Google, but don't remember my password, my number is ***** … read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I forgot my password and need to setup my account in my
I forgot my password ***** need to setup my account in my Mac's mail app … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
My Thunderbird account keeps asking for a password that I no
Pearl - My Thunderbird account keeps asking for a password ***** I no longer know. Also SMTP asking for password ***** I no longer know. How can I update my passwords if I don't remember them to begin… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I broke my phone and now have a new one but do not remember
I broke my phone and now have a new one but do not remember my password. I would like to sign in but my phone number has changed to recover my password. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I am having trouble playing hay day as i can't remember my
I am having trouble playing hay day as i can't remember my google password. … read more
ChrisC
ChrisC
PC Technician
Associate Degree
661 satisfied customers
I'm trying to get into my email. I got a tablet and I think
I'm trying to get into my email. I got a tablet and I think I logged in to many times and had to change password ***** I can't remember what it was changed to 7 days ago … read more
Michael Norman
Michael Norman
Director of Technology
Master of Business Administration
78 satisfied customers
Is this a cost site? gmail, web browser, all google's
is this a cost site? JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)? Customer: gmail JA: How do you access your email most often? On a phone or tablet, or through a web browser? Customer… read more
PC_Wizzard
PC_Wizzard
IT Technician
44 satisfied customers
I have several google accounts and the main one that I have
I have several google accounts and the main one that I have for my business I do not remember my password ***** it is a gmail account for which I don't remember my password. OY! I would like all my go… read more
Tim
Tim
Bachelors in Information Technology
12 satisfied customers
Hi there - I have an old Telus.net email account that has not
Hi there - I have an old Telus.net email account that has not been used for some years but Google has it as my principle email. It is not and when I went to sign in I couldn't because I was not using … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Consultant upgraded my computer from XP to Windows 7. Before
Consultant upgraded my computer from XP to Windows 7. Before upgrade, I had two gmail accounts. Now Google says I only have one. Yet, if I send an email from the account I can still access to myself a… read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,939 satisfied customers
I received an email from Google alerting me that someone was
I received an email from Google alerting me that someone was hacking into my account from Cairo. They told me to change my password; however, I didn't know if this was truly from Google, plus, Im out … read more
Andy
Andy
Design Engineer
MS Electrical Engineering
8 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x