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Just bought a inspiration 11 it ignored the e mail address I…

Customer Question
Just bought a inspiration...

Just bought a inspiration 11 it ignored the e mail address I put in and picked an old one I don't have anymore don't know where it got that and an old phone number I can't get a pass code or anything won't let me get any feather keeps sending to old email that nonexistant

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

This is my e mail***@******.***

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

The computer has an obsolete email it put in***@******.*** I retired and that is where this computer has in it

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

That's it I'm stuck

Submitted: 7 months ago.Category: Email
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Answered in 12 minutes by:
12/6/2017
Email technician: Kris Rodgers, IT Manager replied 7 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 7 months ago
I just bought it it put my outdated e mail in and ignored my real e mail how do I change it
Email technician: Kris Rodgers, IT Manager replied 7 months ago

Hi,

Kris

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