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After a 5 month abscene offline, now I can not connect to my…

Customer Question
After a 5 month...

After a 5 month abscene offline, now I can not connect to my email account

Technician's Assistant: Are you able to connect using an ethernet cable?

Yes

Technician's Assistant: Which lights are colored and/or blinking on your router?

4 llights

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

Can't remember my last password ********@******.***

Submitted: 7 months ago.Category: Email
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Answered in 6 minutes by:
12/6/2017
Email technician: Kamil Anwar, Exchange & Email Consultant replied 7 months ago
Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 6,975
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

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Email technician: Kamil Anwar, Exchange & Email Consultant replied 7 months ago

do you have access to your phone number ending in 16

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Category: Email
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Computer Support Specialist

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8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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