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Cannot access first gmail account on p.c can you help me. I…

Customer Question
Cannot access first gmail...

Cannot access first gmail account on p.c can you help me Elizabeth

Technician's Assistant: Are you logged into your Gmail account on any other devices?

Yes I pad but still would like to use p.c as before

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Cannot get it up on screen now as second email address is there now. Had a problem due to my stupidity and now have two gmail addresses. got new ipad and did not set it up properly and apple helped now have trouble no [email protected] on screen

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No thanks just to be able to access that last account you are speaking to an oap so be patient thanks

Submitted: 8 months ago.Category: Email
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Answered in 5 minutes by:
12/6/2017
Email technician: Kamil Anwar, Exchange & Email Consultant replied 8 months ago
Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 7,053
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

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Email technician: Kamil Anwar, Exchange & Email Consultant replied 8 months ago

May i connect with you remotely to troubleshoot the issue directly? Thanks

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Category: Email
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Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

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8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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