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Hallo all my read mail has disappeared--- Aol.com. PC. I-Pad…

Customer Question
Hallo all my read...

Hallo all my read mail has disappeared---

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Aol.com

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

PC. I-Pad and Mac

Technician's Assistant: What troubleshooting have you tried?

None at all

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No just get my received e-mail back thankyou the entire folder is empty

Submitted: 7 months ago.Category: Email
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Answered in 34 minutes by:
12/6/2017
Email technician: Kris Rodgers, IT Manager replied 7 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 7 months ago
About a week
Email technician: Kris Rodgers, IT Manager replied 7 months ago

Are you talking to me on a windows or mac?

Ask Your Own Email Question
Customer reply replied 7 months ago
could we end this session ? and do I get my money back ?
Customer reply replied 7 months ago
no remote just wont to end and get my money back Thank you
Customer reply replied 7 months ago
cancelling my chat with the Technician now
Email technician: Kris Rodgers, IT Manager replied 7 months ago

Yes we can cancel this If you wish

Ask Your Own Email Question
Customer reply replied 7 months ago
please do, and thank you
Email technician: Kris Rodgers, IT Manager replied 7 months ago

OK flagging for refund

Ask Your Own Email Question
Customer reply replied 7 months ago
Thank you
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