Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Well apparantly i have 2 e mails and one of them is wrong…

Customer Question
Well apparantly i have...

Well apparantly i have 2 e mails and one of them is wrong and I can not sign to my walmart account. My correct email is: ***@******.***

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Yahoo

Technician's Assistant: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

Web

Technician's Assistant: What troubleshooting have you tried?

I just want to get rid of the e mail that is wrong.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

That is all I want to do

Submitted: 9 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 28 minutes by:
12/6/2017
Email technician: Jess M., Computer Support Specialist replied 9 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
Experience: Computer Software Support Specialist for more than 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Few things first:

  1. Are you using a Windows computer or a Mac?
  2. Which one is the wrong email?

Please let me know by replying to me here so that I can help you further.
Best regards,
Jess

Ask Your Own Email Question
Customer reply replied 9 months ago
If I have to pay for this service. Just forge it.
Customer reply replied 9 months ago
FORGET IT if I have to pay for this service.
Email technician: Jess M., Computer Support Specialist replied 9 months ago

I am very sorry about the confusion. Yes, our services are not free and you already paid a deposit. Here is the link about refunding:

ww2.justanswer.com/help/how-can-i-request-refund

Please process the refund since you do not want to continue. I am opting out now.

Thank you,

Jess

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Both my email addresses were typed incorrectly the corect
both my email addresses were typed incorrectly the corect one is [email protected] It appears on business cards and I need this to be the active account Thank you … read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
7 satisfied customers
I want my old e-mail back of instead of carmenmu because I
I want my old e-mail back of***@******.*** instead of carmenmu***@******.*** because I have my messages on***@******.*** and not at***@******.***. Can I have my old e-mail. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
Lost them completely, gmail, through my lap top and my cell
well pretty much this now im totally frustrated and not very techy … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
I have two maybe three emails that are associated with my
I have two maybe three emails that are associated with my Walmart account where i get cash back. I can't seem to access any of them … read more
Lorenz Vauck
Lorenz Vauck
Computer Expert
Electrical Engineering
71 satisfied customers
Well I seem to have "lost" my email account - only through
Well I seem to have "lost" my email account - only through this computer...I can get email on my iPhone etc. … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
I have a new password that I cannot remember. The security
I have a new password ***** I cannot remember. The security questions tell me that I have the wrong answers. I do not have an alternative email. Can you verify who I am with my old password? … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
Verizon.net email not working on cell phone, yahoo, phone,
i ve tried delete cache nothing works spoke to verizon& nothing gets resolved… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
I had an email account with Yahoo.com. That account was
I had an email account with Yahoo.com. That account was disabled and to keep using Yahoo.com, I created a new account. This new account is working fine. My question is to get all email messages from m… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
Been to apple store and, and they called verizon and we
hi been to apple store and, and they called verizon and we still couldn't get my email to work. i can retrieve email through verizon web mail with no issues. What Seems to be the problem? … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
My yahoo email account is odd reason, when I send an email
My yahoo email account is***@******.*** For some odd reason, when I send an email and the person pushes reply, it comes back either to***@******.*** or***@******.*** However, I have no outlook account… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
I have several folder where I save emails in: ie: Golf, Green
I have several folder where I save emails in: ie: Golf, Green Committee, Pending, Permanent emails etc. Many "saved" emails in these folders have disappeared. Why? How can I retrieve them?… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
Do not receive emails from gmail, msn, and yahoo addresses.
Do not receive emails from gmail, msn, and yahoo addresses. Not sure if there are others as I do not discover this until I have been told by sender there has been no response from me and I check and t… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
Yahoo!is closing in China, and in addition to my Yahoo! (US
Yahoo!is closing in China, and in addition to my Yahoo! (US account-- ending in yahoo.com) email, I had created a yahoo.cn account for important personal emails. NOw I must back-up or save or somehow … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
Hi, I recently change my password. I have 2 concerns...*
Hi, I recently change my password. I have 2 concerns... * I cannot access the YahooMessenger with the same password XXXXX my computer but I can login to my Yahho mail * I cannot access my Yahoo Mail w… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
yesterday I changed my email address and password XXXXX today
yesterday I changed my email address and password XXXXX today I cannot log onto yahoo. How can I recover this information. I am sure that I know the new email but, I cannot get into it. What can I do… read more
ChrisC
ChrisC
PC Technician
Associate Degree
662 satisfied customers
I am receiving error message 999 after either replying, deleting
I am receiving error message 999 after either replying, deleting or moving an e-mail. Most of the time I receive no error message only - "mail is reloading - retry" - it never reloads - email screen i… read more
Frederick S
Frederick S
Computer Specialist
High School or GED
701 satisfied customers
YESTERDAY I PAID $38 DOLLARS FOR HELP GOT NO HELP FOR THE MONEY.
YESTERDAY I PAID $38 DOLLARS FOR HELP GOT NO HELP FOR THE MONEY. TRYING TO GET TO YAHOO. IT WOULD BE EASIER TO GET TO HELL . KEEP GETTING INVALID ID LOST MY ALT ID DISDAPLACE2009. HAVE 20 YRS OF INFO … read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
I cant get into my e-mail. I am using my correct id and passwor
I can't get into my e-mail. I am using my correct id and password XXXXX I am answering all my questions to help me get in correctly. I am going on four days and this is just about to make me crazy- do… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
136 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x