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I currently have a gmail account and use it as my primary…

Customer Question
Hello, i currently have...

Hello, i currently have a gmail account and use it as my primary account and it is the only email i use. However, i need to set up a second gmail account but don't want to lose the first account. Are you able to walk me thru the steps?

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

I accès it only through my personal laptop

Technician's Assistant: What troubleshooting have you tried?

None. I just want to be able to have two gmail accounts

Submitted: 7 months ago.Category: Email
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Answered in 2 minutes by:
12/5/2017
Email technician: ChrisC, Computer Enthusiast replied 7 months ago
ChrisC
ChrisC, Computer Enthusiast
Category: Email
Satisfied Customers: 2,489
Experience: 15 years as a professional computer technician.
Verified

Hi, my name is ***** ***** I'll be happy to help you today!

Creating a new account should be pretty simple. Once it's created, you'll then be able to switch between the two.

Have you done anything at this point to try to create a new account?

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Customer reply replied 7 months ago
No, i haven't.
Email technician: ChrisC, Computer Enthusiast replied 7 months ago

Okay, thanks. Well let's walk through it step by step.

Give me just a minute to get some instructions for you.

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Customer reply replied 7 months ago
OK thank you so much. My biggest concern is not losing access to the original account, or losing it altogether
Email technician: ChrisC, Computer Enthusiast replied 7 months ago

Okay, the first thing you'll need to do is create your second account. To do that, click on this link:

https://accounts.google.com/SignUp?hl=en

It will open the sign-up page in a new tab. Once the account is created, come back to the chat and let me know and I'll explain how to switch between the two.

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Email technician: ChrisC, Computer Enthusiast replied 7 months ago

How's it coming? Any luck getting that account created?

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Category: Email
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