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With my tablet the only way to contact me is by email or…

Customer Question
With my tablet the...

With my tablet the only way to contact me is by email or telephone. I do not have text or a smart phone.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Tablet

Technician's Assistant: What troubleshooting have you tried?

Trying to set up account to google play.

Submitted: 8 months ago.Category: Email
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Customer reply replied 8 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 8 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 1 hour by:
12/5/2017
Email technician: Isaac Franklin, Support Technician replied 8 months ago
Isaac Franklin
Isaac Franklin, Support Technician
Category: Email
Satisfied Customers: 2,001
Experience: Technical Support Coach at Liberty Tax Service
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your google play. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question

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Email technician: Isaac Franklin, Support Technician replied 8 months ago

Do you still have access to your google email/gmail still and want to use that for your

Google Play account?

Have you tried to set this up yet on your tablet or are you starting from scratch?

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Customer reply replied 8 months ago
I still have the email and Gmail account
Email technician: Isaac Franklin, Support Technician replied 8 months ago

I am leaving you a visual here for steps as well as written for your tablet:

https://www.youtube.com/watch?v=KSB_aHtbhg8

On your tablet, go to your app store. Then search in google play.

HIt install. After downloading, open the app.

Make sure you tablet is updated to the current version.

This is a link to show you some neat google play features and how to use.

https://support.google.com/googleplay/answer/113409?hl=en

If you have any issues here, let me know.

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know. Reply with any and all errors or concerns referring to your technical issue.

Thank you,

~Franklin

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Isaac Franklin
Isaac Franklin
Isaac Franklin, Support Technician
Category: Email
Satisfied Customers: 2,001
2,001 Satisfied Customers
Experience: Technical Support Coach at Liberty Tax Service

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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