Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

When i try to open outlook it goes to resolve host then says…

Customer Question
When i try to...

When i try to open outlook it goes to resolve host then says it cannot open outlook

Technician's Assistant: When could you last open your Outlook?

Two days ago

Technician's Assistant: Did you recently update your software or Operating System (OS)?

Yes

Submitted: 9 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 5 minutes by:
12/5/2017
Email technician: Richard, Email Systems Specialist replied 9 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 48,287
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me please which version of outlook you are using?

Or are you referring to outlook.com the website?

Please let me know

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Renewed for 2018. I try and send an email and I get a page I
renewed for 2018. I try and send an email and I get a page I don't recognize. The information is correct for my contact but outlook will not send the email. … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
129 satisfied customers
Outlook 2013 will not open under my user but will under my
Outlook 2013 will not open under my user but will under my wife's user. the Outlook frame opens and states starting or processing but goes no further. I am on an HP Desktop running Windows 10. … read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
I use gmail as my email for WINDOWS 10 Outlook 2016 for Home
I use gmail as my email for WINDOWS 10 Outlook 2016 for Home & Business on my new Dell INSPIRON 17 5000 Series computer.4 days or so ago I read where I should use two-factor authentication for signing… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
My email service provider is no longer in business. My
My email service provider is no longer in business. My account comes up with being logged in and I am not. There is no one to contact to reset it. What can I do? … read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,940 satisfied customers
I cannot send emails. getting the error 0x8007007A. I
I cannot send emails. getting the error 0x8007007A. I downloaded Tech Utilities and did a scan & repair registry but it didn;t help. … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
About one month ago the hard disk of my desk top crashed. I
About one month ago the hard disk of my desk top crashed. I bought a new laptop, but later on it turned out that the desk top could be repaired. I (re)installed Microsoft 365 on both computers and let… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Chrome started giving me problems so I uninstalled and
Chrome started giving me problems so I uninstalled and reinstalled it. Now my outlook has been wiped clean. I can't find any pst files to restore even. What the heck? … read more
Lorenz Vauck
Lorenz Vauck
Computer Expert
Electrical Engineering
71 satisfied customers
Can not open outlook 2016 error message pst file, two days,
can not open outlook 2016 error message pst file JA: How long has this been an issue? Customer: two days, JA: How do you access your email most often? On a phone or tablet, or through a web browser? C… read more
Michelle
Michelle
Manager operations
Bachelor's Degree
1,279 satisfied customers
My hotmail account goes through outlook. I can't access my
My hotmail account goes through outlook. I can't access my emails (open to read, respond, etc) bacause Outlook is in preview. This happened a few days ago and I can't get into a normal view… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I am not very smart on the computer, however, I have been using
I am not very smart on the computer, however, I have been using Hotmail with outlook and two days ago outlook did something and now I cannot access my emails. it goes to a new outlook account. Is ther… read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
I received the following error when trying to open Outlook:
I received the following error when trying to open Outlook: Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The file C:\Users\Jo\AppData\Local\Micr… read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,765 satisfied customers
I am using Outlook 2010. I receive a number of regular emails
I am using Outlook 2010. I receive a number of regular emails from several sources. I have lots of problems with 1 and only 1 email sender. Outlook "freezes" and gives me a (Not responding) warning. T… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
I tried to send a picture via email two days ago. It failed,
I tried to send a picture via email two days ago. It failed, and now every time I go on email I get an error message, 0x8ccc0003, and I'm told to delete it and try again. I've tried for two days and f… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
My mail will let me receive email, but wont let me send.
My mail will let me receive email, but won't let me send. I have four email accounts on my mail and they are all giving me the same problem. I just changed my internet provider two days ago and this a… read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
I receive email attachments in the form JPEG and they are greyed
I receive email attachments in the form JPEG and they are greyed out and I cannot open them. If I send attachments in this form, some recipients can open them and some cannot. I am on Windows XP Home … read more
Justin
Justin
Network Administrator
Associate Degree
2,187 satisfied customers
i can not get my outlook to connect on line. The icon that
i can not get my outlook to connect on line. The icon that shows offline is shaded in grey and im working off a trial version… read more
James
James
Network & System Administrator
Bachelor's Degree
9,067 satisfied customers
Outlook 2007 SP2 on Vista. Been working fine. Now send/receive
Outlook 2007 SP2 on Vista. Been working fine. Now send/receive status hangs at 7% or 14%. No sound notification… read more
Justin
Justin
Network Administrator
Associate Degree
2,187 satisfied customers
In outlook when I type a URL link in the body text it appears
In outlook when I type a URL link in the body text it appears in the same color as the text of the email but then when I press the space key the URL link color changes to ugly yellow. How did this hap… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,435 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x