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When I go to my Trash folder, the newest email there is from…

Customer Question
When I go to...

When I go to my Trash folder, the newest email there is from 2016. What is happening to my most recently deleted emails???

Technician's Assistant: Have you checked for the lost email in your Trash and Spam folders?

We are talking hundreds of emails--again, the most current date in the trash folder is from 2016!

Technician's Assistant: What email provider are you using (e.g. Gmail, Yahoo, etc.)?

Gmail

Technician's Assistant: Have you checked for your email under the All Mail tab?

Where is that? Do I maybe need a newer version of gmail?

Technician's Assistant: The Email Technician will be able to walk you through that. Anything else you want the Email Expert to know before I connect you?

The only tabs I have are Primary, Social and Promotion.

Submitted: 4 months ago.Category: Email
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Answered in 5 minutes by:
12/5/2017
Email technician: Richard, Email Systems Specialist replied 4 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 44,534
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me please how you access Gmail, is it via your internet browser?

Please let me know

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
2,097 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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