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I have for the past three months been unable to log into my…

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I have for the...

I have for the past three months been unable to log into my hot mail, microsoft and skipe. I last managed to access these accounts while in australia in august. i cannot understand the number your site send me to reset passwords

Technician's Assistant: Are you logged into your Hotmail account on any other devices?

Not at moment

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes security question mothers maiden name only phone no is nz###-##-####

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I donot thinh so

Submitted: 7 months ago.Category: Email
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Answered in 3 minutes by:
12/5/2017
Email technician: Sandy, Computer Specialist replied 7 months ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,884
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
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Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
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Email technician: Sandy, Computer Specialist replied 7 months ago

Please type your Hotmail email address once. I will help you with this step by step.

Thank you.

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Email technician: Sandy, Computer Specialist replied 7 months ago

Click the link:

https://account.live.com/password/reset

And then try to reset your account password *****

And tell me the issue you face while resetting it.

Keep me posted.

I will be standing by.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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