Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

How do I change the credit card you have on file for me?

Customer Question
How do I change...

How do I change the credit card you have on file for me?

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Phone

Technician's Assistant: What troubleshooting have you tried?

I went on your app and it only wanted me to request a ride or buy a gift card

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No, just tell me how to change my credit card with you so it's correct

Submitted: 8 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 2 minutes by:
12/5/2017
Email technician: Jess M., Computer Support Specialist replied 8 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
Experience: Computer Software Support Specialist for more than 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Few things first:

  1. Are you using a Windows computer right now? Or a Mac? or a smartphone?
  2. Are you referring to the Uber app?

Please let me know by replying to me here so that I can help you further.
Best regards,
Jess

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I called for an uber ride to the ap, however, the wrong
i called for an uber ride to the ap, however, the wrong address is coming up. i need this ride by 11:00 today 7/27/2018 … read more
Benjie Marquez
Benjie Marquez
Technical Support
Bachelor\u0027s Degree
2 satisfied customers
I need to change my credit card no. and can't find the page
I need to change my credit card no. and can't find the page on my computer...pleasse help me! … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I've tried way too many times to put my information into
I've tried way too many times to put my information into this uber app and still it tells me that my number is ***** associated with my email account and my phone number is ***** recognized. i have an… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
How do I call to speak toa person?? My email? Omg. I need to
Omg. I need to speak to a person. What is the number? I just got charged a huge fee for a 6 mile trip. … read more
Mike Taylor
Mike Taylor
44 satisfied customers
My mother lives in plains New York. She has uber gift cards.
My mother lives in white plains New York. She has uber gift cards. The problem being she is not computer savy, or have access to any devices. How can she use the cards? Can she call for a ride? Please… read more
Jamie Macko
Jamie Macko
Network Engineer
Computer Science
140 satisfied customers
My account won't allow me to setup a ride. says oops credit
my account won't allow me to setup a ride. says oops credit card not working but the card is a credit debt card and there is money in the account … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
564 satisfied customers
I bought a gift card at the AppStore and the money came out
I bought a gift card at the AppStore and the money came out of my account, but no email was send with the gift card Information … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I believed that my Gmail account was compromised this
Good evening. I believed that my Gmail account was compromised this morning so I reset my password. Now, the system will not allow me to use that new password ***** any old passwords. Also, one of the… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I am trying to change my credit card information to use for
I am trying to change my credit card information to use for rides. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
This is the first time I have tried to use lyft. I have the
This is the first time I have tried to use lyft. I have the app set up on my iphone but how do I get a driver to pick me up and how long do I need to contact them before they will arrive at my home. I… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
I am trying to sign up with Uber for the first time and
I am trying to sign up with Uber for the first time and having difficulty. It's saying that my email is already on file and I cannot complete the sign up. … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I cannot order a ride it says there is a problem with my
I cannot order a ride it says there is a problem with my credit card … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I need to schedule a ride for Tues. 6/27 from Sarasota to
I need to schedule a ride for Tues. 6/27 from Sarasota to Venice Regional Hosp in Venice Fl & be there by 10AM for a medical procedure. I will need a return ride to Sarasota, Fl later in the day, unkn… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I inadvertently filled out an application for a driver
I inadvertently filled out an application for a driver instead of for a ride … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,398 satisfied customers
My uber app is locked on edit account. On my laptop or
no I just need to know to get the edit account unlocked and what I am really trying to do is update my credit card information so that I am able to request a uber… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
I ordered a ride,and the screen said REQUEST FAILED were
I ordered a ride,and the screen said REQUEST FAILED were unable to accept this payment method. Try another one....so I push ok and nothing happens. The screen on my phone now is stuck so I can't chang… read more
Cris
Cris
62 satisfied customers
I have moved offices my old email is I want it changed to
I have moved offices my old email is***@******.*** I want it changed to bill.doyle @pacunion.com I want nothing else changed My password ***** stay the same also my card and phone # can remain the sam… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I cant recover my account because i dont have the phone i
i cant recover my account because i dont have the phone i use to get a text I had to send it in and i cant get to my email so i can get my store credit with wal mart on a gift card they are sending me… read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x