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Have inadvertently created two gmail address. want only one…

Customer Question
Have inadvertently created two...

Have inadvertently created two gmail address. want only one *****@******.***

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Imac and Ipad

Technician's Assistant: What troubleshooting have you tried?

To establish a new password, but in doing so I ended up with another address

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Con't think of any

Submitted: 7 months ago.Category: Email
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Answered in 2 minutes by:
12/4/2017
Email technician: Chris L., Support Specialist replied 7 months ago
Chris L.
Chris L., Support Specialist
Category: Email
Satisfied Customers: 5,765
Experience: Certified Email Expert with over 10 years experience.
Verified

Hello my name is ***** ***** I will be happy to assist you. So when you go to gmail.com is the new address displaying?

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Email technician: Chris L., Support Specialist replied 7 months ago

Are you speaking to me right now from the imac or the ipad?

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Customer reply replied 7 months ago
iMac
Email technician: Chris L., Support Specialist replied 7 months ago

Perfect.

In order for me to connect and go through this with you I need you to download the secure support program. Click the following link and install the program

https://download.teamviewer.com/download/TeamViewer.dmg

After you install you will be shown an ID and 4 digit pass code. Leave the program open and reply to me with the ID and passcode and I can connect

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