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I purchased Office 365 Pro Plus Oct 1 2017. I need to
I purchased Office 365 Pro Plus Oct 1 2017. I need to renewal my subscription before it expires on Monday. How do I do this without interruption of service … read more
Cody
Cody
Computer Science
2,570 satisfied customers
I can't recover my account *******************.. I forgot
I can't recover my account *******************.. I forgot the password ***** changed it to a few days ago. I've used *******************. as my password ***** I think *******************. My # is ****… read more
NELSONV VAGHESE
NELSONV VAGHESE
B.Tech Cumputer Science
17 satisfied customers
My aol email will returns searches no later than October
My aol email will returns searches no later than October 2017 … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,700 satisfied customers
Can't find any emails from Oct. 2017. Gmail. Just that the
Can't find any emails from Oct. 2017 JA: Have you checked for the lost email in your Trash and Spam folders? Customer: yes JA: What email provider are you using (e.g. Gmail, Yahoo, etc.)? Customer: gm… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
On 30 Oct 2017 I upgraded my iPair Air 2 to an Ipad Air
On 30 Oct 2017 I upgraded my iPair Air 2 to an Ipad Air 12.9. In transferring the data, the transfer picked up an old EMail address resulting in only part of my data. My computer, a Toshiba laptop, my… read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
2,904 satisfied customers
I cannot access my yahoo email. Since yesterday eveinng.
I cannot access my yahoo email JA: How long have you had this issue with your Yahoo account? Customer: Since yesterday eveinng. JA: How do you access your email most often? On a phone or tablet, or th… read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,286 satisfied customers
It wont accept my pass word, set up account on 1-12-2017, on
you so far, i really do not want to start another email … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
I haven't been able to receive messages from yahoo mail
I haven't been able to receive messages from yahoo mail (AT&T) since 2/1/2017. I get the following error message Task '*****@******.*** - Receiving' reported error (0x800CCC90) : 'Your incoming (POP3)… read more
Cody
Cody
Computer Science
2,570 satisfied customers
My yahoo email is not responding...I can login, but have not
my yahoo email is not responding...I can login, but have not received an email since 3/24 and cannot send either. I see my name in the upper right corner, can access my personal info, have changed my … read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
I had two email boxes under my main yahoo email address that
I had two email boxes under my main yahoo email address that are now not working. People who are emailing to those two addresses are not getting through. I need to get them back asap. What do I need t… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,700 satisfied customers
I have an iPhone 6 and just recently I found I'm not getting
I have an iPhone 6 and just recently I found I'm not getting my emails pushed nor can I see emails that have been sent, my files folders, trash, etc. I use pacbell.net. It looks like my iCloud account… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,774 satisfied customers
My email account was hacked on Oct. 6. I changed my password
My email account was hacked on Oct. 6. I changed my password ***** tried to change some of my settings. One has my primary email account listed as *****@******.*** which is an obsolete account. I have… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
Hi,I am enquiring about my hotmail account. Someone has
Hi, I am enquiring about my hotmail account. Someone has accessed my hotmail account I think as I have folders that have been completely emptied. It was this year sometime. Not sure when. I need to ha… read more
Martin
Martin
Network Engineering Diploma
1,657 satisfied customers
My Yahoo e-mail account was hacked on Oct 19, I have changed
My Yahoo e-mail account was hacked on Oct 19, I have changed password. I can log into my e-mail, but the only e-mails visible are the ones prior to Oct 19 and my contact list is gone. How to I get thi… read more
Cory
Cory
Support Technician
3,517 satisfied customers
Hello from Wisconsin, Twice within the same week I have had
Hello from Wisconsin, Twice within the same week I have had email vanish beginning with the date Oct. 15 to today. Within this timeframe, email in 'inbox' and 'sent' disappear. They have not been acci… read more
Lara
Lara
Enterprise Desktop Support Technician
Microsoft Certification
44 satisfied customers
my gmail messages go to yahoo sbcglobal. I would like to have
my gmail messages go to yahoo sbcglobal. I would like to have all go to gmail.com, and cancel yahoo. Too much spam… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,774 satisfied customers
Can not remember password and tried several times to fix it
Can not remember password ***** tried several times to fix it and they sent a reset to another account XXX and it did not come thur. ***@******.*** is my account and it has been I do believe for over … read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,230 satisfied customers
Microsoft 7 400 emails + email addresses can't delete since
microsoft 7 400 emails + email addresses can't delete since I signed on ATT want to save some)… read more
Hans Uebelhoer
Hans Uebelhoer
Technical Support Manager
Associate Degree
1,221 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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