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I cant sign in. I forgot my password. Not that I can

Customer Question
I cant sign in...

I cant sign in . I forgot my password.

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Not that I can remember

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No , Ijust want to reset my password

Submitted: 7 months ago.Category: Email
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Customer reply replied 7 months ago
The password ***** need to get to is for AOL.
Answered in 14 minutes by:
12/4/2017
Email technician: Aparna Indresh,
 replied 7 months ago
Aparna Indresh
Category: Email
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Customer reply replied 7 months ago
Thank you.
Email technician: Aparna Indresh,
 replied 7 months ago

It sounds like you forgot your AOL password ***** in this case we can try to reset the password ***** follow the below steps in order to reset your password.

  1. Visit the https://i.aol.com/account/password/start page.
  2. Enter your username or email address in that text box.
  3. Click Next.
  4. Type the email address you specified for account recovery.
  5. Click Submit.
  6. Enter the answer to your security question.
  7. Click Submit.
  8. Enter a new password, and then do it once more to verify that you typed it correctly. It's best to choose a secure, "hack-proof" password.
  9. Click Submit again and then Continue.

Let me know if it works for you.

Ask Your Own Email Question
Customer reply replied 7 months ago
I'd rather you tell me what to do.
Email technician: Aparna Indresh,
 replied 7 months ago

I understand your concern please click on this link https://i.aol.com/account/password/start and just follow the steps if you stuck at some place let me know i will help you.

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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