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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,804
2,804 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
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John Castle
John Castle, BSC in Computing Network Management and Design
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I forgot my password ***** my phone to my email , I have a different recovery number than is listed , I recently changed my number … read more
I can't sign in to my Yahoo mail account because I can't
Samuel White
Samuel White, Owner and Expert Tech
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I can't sign in to my Yahoo mail account because I can't remember my password. It sends me to the security questions but I can't remember the answers because this was set up over 20 years ago.… read more
I reintalled windows 10 and now I cannot seem to get my
Michelle
Michelle, Manager operations
2,605 satisfied customers
I reintalled windows 10 and now I cannot seem to get my Outlook working again. … read more
I have not been able to sign into my gmail from thunderbird
Michelle
Michelle, Manager operations
2,605 satisfied customers
I have not been able to sign into my gmail from thunderbird since Sat. night. It keeps telling me I am locked out once I answer all of the questions. HELP I can get my mail on my phone but not on my d… read more
I need to reset my Gmail password how do I do that? I'm not
Michelle
Michelle, Manager operations
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I need to reset my Gmail password ***** do I do that? … read more
Cannot remember my smtp.gmail.com password. I can i restt. I
Michelle
Michelle, Manager operations
2,605 satisfied customers
Cannot remember my smtp.gmail.com password. I can i restt … read more
I can't get into my account. I can log onto my email on my
Jess M.
Jess M., Computer Support Specialist
2,804 satisfied customers
yes but when I go through that it keeps asking questions until it gets to when I opened this account which was so long ago I can't remember then it says it can't verify me and log onto the computer as a guest. I'm using a chrome notebook as a computer but never had any troubles before … read more
My phone reset itself. i have no idea how this happened. Now
Michelle
Michelle, Manager operations
2,605 satisfied customers
my phone reset itself. i have no idea how this happened. Now I cannot get my account verified. Keeps asking for phone number or email but i keep going around in circles … read more
I've forgotten my gmail account password and the default
Fran
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i've forgotten my gmail account password ***** the default email is obsolete. i need to reset my password. … read more
At home I have no trouble with my Outlook, but when I am out
Michelle
Michelle, Manager operations
2,605 satisfied customers
At home I have no trouble with my Outlook, but when I am out of town using a motel Wi-Fi, or the Wi-Fi at a friends, Outlook keeps asking for my SMTP and IMAP passwords and won't work. I have no idea … read more
I very much do still need your help. My inbox is now being
Michelle
Michelle, Manager operations
2,605 satisfied customers
Hi Michelle... Yes, I very much do still need your help. My inbox is now being flooded with messages that say 'Undeliverable: RE: DATING.' The thing is, I have never in my entire life tried to send an… read more
Need to reset my outlook password, last month, phone and i
Michelle
Michelle, Manager operations
2,605 satisfied customers
need to reset my outlook password JA: How long has this been an issue? Customer: last month JA: How do you access your email most often? On a phone or tablet, or through a web browser? Customer: phone… read more
My computer crashed was repaired can not open gole email,
Josh
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my computer crashed was repaired can not open gole email … read more
I put in my e-mail and password upon startup without
Isaac Franklin
Isaac Franklin, Associate of Science in Social Sciences
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I put in my e-mail and password ***** startup without thinking that it is going to a separate person? What is the process to change it? My email is***@******.*** … read more
I have 2 gmail accounts when I try and sign in with an
Richard
Richard, IT Manager
15,040 satisfied customers
I have 2 gmail accounts when I try and sign in with an account I made recently it asks for my password ***** I can't remember so I go through the whole verifaction process only to be told it can't ver… read more
I keep getting messages saying someone maybe using my
Michelle
Michelle, Manager operations
2,605 satisfied customers
I keep getting messages saying someone maybe using my account, or it's unprotected, and other warnings. I had an old gmail account which I think it may have originated from(I don't know).However I can… read more
I cannot access my email because I dont remember my password.
sandy
sandy, Technical Specialist
2,498 satisfied customers
I cannot access my email because I don't remember my password. This is my own computer and I haven't been asked for my password ***** a long time. I tried re-setting by entering: "I can't remember my … read more
Hotmail is not forwarding e-mails to my iPhone. It has been
Richard
Richard, IT Manager
15,040 satisfied customers
Hotmail is not forwarding e-mails to my iPhone. It has been sporadic the past few days and now I not getting anything. I have re-booted my phone and re-checked my setting several times. I have also en… read more

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

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