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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2804
Experience:  Computer Software Support Specialist for more than 10 years
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I can not preview a card. I tin. I think it is Yahoo. I have

Customer Question

I can not preview a card
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: I tin
JA: How do you usually access your email? On a phone or tablet, or through a web browser?
Customer: I think it is Yahoo. I have been a customer for about 7 years and have never had this problem.
JA: What troubleshooting have you tried?
Customer: I have just contacted JacqueLawson on the web site
JA: Anything else you want the Email Expert to know before I connect you?
Customer: No
Submitted: 11 months ago.
Category: Email
Expert:  Kris Rodgers replied 11 months ago.

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

Customer: replied 11 months ago.
2 weeks. Let me ask you about to $53.00 I just paid for this service that I do not want. I understand that it is refundable for this trial time. Is that true. If not, I would like a telephone number to call and talk to someone about this transaction, Thsnk you
Customer: replied 11 months ago.
I don’t want you to do anything that will cost more money. I want the money I already paid refunded ASAP
Expert:  Kris Rodgers replied 11 months ago.

Hi,
I see you have requested remote assistance but this failed to go through.
I cannot handle payment issues as I am an end user to the site like you please call 1(###) ###-####and speak to the billing team or renter the details or contact the CC/Bank to remove the block
Regards
Kris