How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2804
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I can not preview a card. I tin. I think it is Yahoo. I have

Customer Question

I can not preview a card
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: I tin
JA: How do you usually access your email? On a phone or tablet, or through a web browser?
Customer: I think it is Yahoo. I have been a customer for about 7 years and have never had this problem.
JA: What troubleshooting have you tried?
Customer: I have just contacted JacqueLawson on the web site
JA: Anything else you want the Email Expert to know before I connect you?
Customer: No
Submitted: 11 months ago.
Category: Email
Expert:  Kris Rodgers replied 11 months ago.

Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?

Customer: replied 11 months ago.
2 weeks. Let me ask you about to $53.00 I just paid for this service that I do not want. I understand that it is refundable for this trial time. Is that true. If not, I would like a telephone number to call and talk to someone about this transaction, Thsnk you
Customer: replied 11 months ago.
I don’t want you to do anything that will cost more money. I want the money I already paid refunded ASAP
Expert:  Kris Rodgers replied 11 months ago.

I see you have requested remote assistance but this failed to go through.
I cannot handle payment issues as I am an end user to the site like you please call 1(###) ###-####and speak to the billing team or renter the details or contact the CC/Bank to remove the block