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We need to remove the verizon.net address (it no longer

Customer Question
We need to remove...

We need to remove the verizon.net address (it no longer works) and add a gmail account. When I hanged the profile, I received a message to follow the instruction in the email but there were no instructions.

Technician's Assistant: How's your internet connection? Are you checking Gmail from a browser or a mail client (e.g. Outlook)?

Internet is fine

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

No

Submitted: 7 months ago.Category: Email
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Answered in 1 minute by:
12/4/2017
Email technician: Richard, Email Systems Specialist replied 7 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,127
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Do you mean you would like to create a new gmail account?

Please let me know

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Customer reply replied 7 months ago
I want to delete the verizon.net and add the gmail.com
Customer reply replied 7 months ago
in facebook.
Email technician: Richard, Email Systems Specialist replied 7 months ago

ok, can you still sign into your facebook account?

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Email technician: Richard, Email Systems Specialist replied 7 months ago

Thanks

When signed in, click on the down arrow top left then settings.

On General, under contact, click edit on the Contact where you see the email address.

Then change it there

Let me know please how you go

Thank you

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Customer reply replied 7 months ago
never mind,too slow, cancel account
Email technician: Richard, Email Systems Specialist replied 7 months ago

But I answered 1 minute after your last reply with the instructions.. that was too slow?!?

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Email technician: Richard, Email Systems Specialist replied 7 months ago

I will again repeat

When signed in, click on the down arrow top left then settings.

On General, under contact, click edit on the Contact where you see the email address.

Then change it there

Let me know please how you go

Thank you

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Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,127
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