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Have to have a new password. Bigpond. Web browser. First…

Customer Question
Have to have a...

Have to have a new password

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Bigpond

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Web browser

Technician's Assistant: What troubleshooting have you tried?

First time ever, widow came up asking retry, new password *****

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No this is the first time this has happened

Submitted: 9 months ago.Category: Email
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Answered in 2 minutes by:
12/4/2017
Email technician: John, Email Support Specialist replied 9 months ago
John
John, Email Support Specialist
Category: Email
Satisfied Customers: 6,055
Experience: I've been in the IT industry for the past 7+ years. I do e-mail password recovery, compromised email account recovery and more.
Verified

Hello and welcome to Justanswer.com site which is a paid and independent Q&A and Tech support providing site. My name is ***** ***** I will try my best to help you.

Ask Your Own Email Question
Email technician: John, Email Support Specialist replied 9 months ago

Have you tried changing/reset the password ? if so what happened when you tried ?

Are you using a windows or mac computer to access this email account ?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

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Customer reply replied 9 months ago
no i just want to put in my password ***** be finished
Email technician: John, Email Support Specialist replied 9 months ago

Please click on this link : - https://myacct.telstra.com/forgottenPassword?execution=e1s1 provide the details it asks for then it will allow you to change or retrieve the password.Please try it and let me know.

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Email technician: John, Email Support Specialist replied 9 months ago

Did you manage to change or retrieve the bigpond email password ***** the link i gave ?

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John
John
John, Email Support Specialist
Category: Email
Satisfied Customers: 6,055
6,055 Satisfied Customers
Experience: I've been in the IT industry for the past 7+ years. I do e-mail password recovery, compromised email account recovery and more.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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