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I have received an anonymous e mail on my gmail account on…

Customer Question
Good day, i have...

Good day, i have received an anonymous e mail on my gmail account on my cell phone, from a Hotmail account, can you trace the sender

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

On my phone

Technician's Assistant: What troubleshooting have you tried?

No troubles, just want ton know if the email i received can be traced to a sender or location

Submitted: 7 months ago.Category: Email
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Answered in 2 hours by:
12/4/2017
Email technician: bbao, IT Consultant replied 7 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,855
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
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Can you please share a screenshot of the annoymous meesgae or copy / paste the content here? Prefer screenshot as it tells more. Thanks.
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Email technician: bbao, IT Consultant replied 7 months ago

Thanks for sharing the screenshot. Do you actually know anyone mentioned in the email? Or, any personal info in the email is correct as per your understanding?

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Customer reply replied 7 months ago
email addresses...one is mine***@******.*** . the other is my wifes***@******.*** and the other is a friend (cheryll)*****@******.***... so i want to find out who the anonymous sender is...
Email technician: bbao, IT Consultant replied 7 months ago
Got it. Please check below link for how to get the email header of that email. You may post the content here for analysis, so I can provide the clues to you after review.https://support.google.com/mail/answer/29436?hl=enPlease be aware that all content posted here is publicly visible on the internet.Therefore, a remote assistance session is highly recommended so all private content will be kept on your comouter and shared with me on a secured screen share. I may so directly demonstrate how to get email header and show you how to analyse it under your watch.
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