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I can't get into my mail. I us to use Outlook and now I

Customer Question
I can't get into...

I can't get into my mail. I us to use Outlook and now I don't remember my password ***** I can't find it .

Technician's Assistant: Are you logged into your Outlook account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

No

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I am also being told that I have no internet connection.

Submitted: 8 months ago.Category: Email
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Answered in 3 hours by:
12/4/2017
Email technician: bbao, IT Consultant replied 8 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,984
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Which Outlook are you referring to? Microsoft Outlook (email program of Office suite) or outlook.com (email portal of Microsoft)?

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Jess M.
Jess M., Computer Support Specialist
Category: Email
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