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I've just switched to gmail from paradise. and don't know…

Customer Question
Hi I've just switched...

Hi I've just switched to gmail from paradise. and don't know how to enter gmail for messages.

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

On computer, don't know how to access gmail for general messages to me or husband.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I know very little of computers and get lost easily!!

Submitted: 8 months ago.Category: Email
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Answered in 20 minutes by:
12/3/2017
Email technician: Jess M., Computer Support Specialist replied 8 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
Experience: Computer Software Support Specialist for more than 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Few things first:

  1. Are you using a Windows computer or a Mac?
  2. Are you using a web browser like Internet Explorer, Microsoft Edge, Chrome, Firefox or Safari to access your emails? (Send and receive)
  3. Or are you using an email program like MS Outlook 2016?

Please let me know by replying to me here so that I can help you further.
Best regards,
Jess

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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