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I have right e mail but need a pas# word. Don’t know which…

Customer Question
I have right e...

I have right e mail but need a pas# *****

Technician's Assistant: Are you logged into your email account on any other devices?

Yes don’t know which is for what need to ask

Technician's Assistant: The Email Technician will be able to walk you through that. Do you have security questions or a phone number on file to help reset your password?

I think so. (###) ###-####

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Just clear me with a password ***** I can use my I pad

Submitted: 9 months ago.Category: Email
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Answered in 18 minutes by:
12/3/2017
Email technician: Aparna Indresh,
 replied 9 months ago
Aparna Indresh
Category: Email
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Email technician: Aparna Indresh,
 replied 9 months ago

May I know if this is your Apple ID password ***** your iPad password?

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Customer reply replied 9 months ago
Apple id
Email technician: Aparna Indresh,
 replied 9 months ago

Okay, I understand your concern

Please follow these steps and it will help you in resetting the password

1. You should be able to reset your password ***** the site: click on this link http://iforgot.apple.com/

2. Enter your Apple ID and click Continue.

3. Select Email authentication followed by Next.

4. Check your email and there should be a message from Apple with instructions on how to reset your password.

5. If you can’t use your email address, another option you have available is to reset your password ***** answering the security questions you created when you setup your account.

6. Enter your Apple ID and click Continue.

-Select Answer security questions and click Continue.

-Set the birthday you used for the account and clicking Continue.

- Answer the security questions you picked when you set the account up.

7. If you answer these successfully, you should be able to reset your password ***** access your Apple ID again.

Please let me know if it works for you.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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