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My aol account disappeared from my I phone. I am unable to…

Customer Question
My aol account disappeared...

My aol account disappeared from my I phone. I am unable to download it again through settings and get an account already exists message

Technician's Assistant: How's your internet connection? Are you checking AOL from a browser or a mail client (e.g. Outlook)?

From my I phone

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

Not on my iphone

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No except that I tries to reset myself and got a message that my email already exists

Submitted: 8 months ago.Category: Email
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Answered in 2 hours by:
12/3/2017
Email technician: bbao, IT Consultant replied 8 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,988
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
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Please first confirm you can successfully log on AOL via web using any browser on a computer. Can you?
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Jess M.
Jess M., Computer Support Specialist
Category: Email
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2,556 Satisfied Customers
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