Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I forgot my password for my Yahoo email. Not that I know of.

Customer Question
I forgot my password...

I forgot my password ***** my Yahoo email

Technician's Assistant: Are you logged into your Yahoo account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Not that I know of

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

This is a very old account the phone number is ***** not in service now

Submitted: 9 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 2 hours by:
12/3/2017
Email technician: bbao, IT Consultant replied 9 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 2,165
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
If you could remember the full email address correctly, can you please try sending an email from another address to this Yahoo mailbox? This is to test if the accout is still up and in working condition.FYI - Yahoo routinely close inactive accounts not in use for years. One of my good-looking email with Yahoo was lost this way N years ago. :(
Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
My email got hacked. Gmail. On both my phone and laptop.
Tried resetting my password ***** it says it's been changed and my gmail account got wiped and phone reset automatically … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I cannot get into my yahoo email account. My cell phone and
yes my cell phone and I cannot get on it. because I loss my phone. and have a new one same phone number … read more
Justin Johnson
Justin Johnson
Owner
2,584 satisfied customers
Can u tell me if my email account is still active from ago.
can u tell me if my email account is still active from long ago … read more
Christopher Love
Christopher Love
85 satisfied customers
I forgot my password. My s cell. No they all have my old
i forgot my password JA: Are you logged into your email account on any other devices? Customer: yes my s cell JA: Do you have security questions or a phone number on file to help reset your password? … read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,940 satisfied customers
There's. I can't recover my Gmail account. On phone. I buy
I buy new phone and give my old phone to my sister … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
I have forgot my password and have new phone and I need to
I have forgot my password ***** have new phone and I need to recover an email from my account and I now use another email addres how can I recover the email … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I am in Sydney Australia and have not been able to access my
I am in Sydney Australia and have not been able to access my mail since last Wednesday afternoon … read more
bbao
bbao
IT Consultant
2,165 satisfied customers
I have a new phone number and I don't have access to my old
I have a new phone number and I don't have access to my old email but I made a new one it's easy to see it's me somebody please help me … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
Having troulbe logging into my yahoo account. Just purchased
just purchased a new phone num and number dont have access to the old number … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Need to change phone number so that I can sigh in into my
Need to change phone number so that I can sigh in into my email account. … read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
I am having trouble locating the 2 missing digits to change
Hi i am having trouble locating the 2 missing digits to change ny password … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I forgot my yahoo email and i've been trying to recover it
hi I forgot my yahoo email and i've been trying to recover it but my old cell phone number has been changed on that account … read more
bbao
bbao
IT Consultant
2,165 satisfied customers
I have changed phone numbers and due to the account key that
I have changed phone numbers and due to the account key that got set up on my yahoo account I can not get into my yahoo account to get it back on my new phone with new number. … read more
bbao
bbao
IT Consultant
2,165 satisfied customers
Somw hacked my account and changed my password. My email. My
somw hacked my account and changed my password JA: What exactly are you having trouble accessing? Customer: my email JA: Are you logged into your email account on any other devices? Customer: my phone… read more
Mr.Med
Mr.Med
1,278 satisfied customers
I forgot my my yahoo password AND I changed my phone number.
I forgot my my yahoo password ***** I changed my phone number. Is it really true that there is NO way to get back in? … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I forgot my password. The telephone number Yahoo has so I
I forgot my password. The telephone number Yahoo has so I can receive the password ***** phone is an old number, not my current number. So I cannot use any help I can find on yahoo's website. … read more
Benjamin Nichols
Benjamin Nichols
Computer Systems Administrator
Bachelors of Science
19 satisfied customers
I was off from my job and therefore the phone number and
I was laid off from my job and therefore the phone number and email related to my account need to be changed, but I forgot my password. Can you help?… read more
A. Stevens
A. Stevens
Computer Engineer
530 satisfied customers
I forgot the password ***** my Yahoo account and don't have access
I forgot the password ***** my Yahoo account and don't have access to my alternate email address anymore.… read more
Michael Norman
Michael Norman
Director of Technology
Master of Business Administration
78 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x