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Keep getting "it looks like someone else might be using your…

Customer Question
Keep getting "it looks...

Keep getting "it looks like someone else might be using your account". Have changed password ***** many times, am going round in circles. What is wrong?

Technician's Assistant: What exactly are you having trouble accessing?

My outlook , my gmail

Technician's Assistant: Are you logged into your Gmail account on any other devices?

IPad, phone and desk computer

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Customer:(###) ###-####

Submitted: 7 months ago.Category: Email
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Answered in 2 hours by:
12/3/2017
Email technician: bbao, IT Consultant replied 7 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,854
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
Is it a on-screen message or an email notification from Google? Prefer to see a screenshot telling more details. Thanks heaps in advance.
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Jess M.
Jess M., Computer Support Specialist
Category: Email
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2,556 Satisfied Customers
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