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Yahoo email won't open. getting error sorry we were unable…

Customer Question
Yahoo email won't open...

Yahoo email won't open. getting error sorry we were unable to proceed with your request

Technician's Assistant: How's your internet connection? Are you checking Yahoo from a browser or a mail client (e.g. Outlook)?

Connection is fine. internet works and my other email works. i use fire fox

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

No

Submitted: 7 months ago.Category: Email
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Answered in 5 minutes by:
12/3/2017
Email technician: Bryan, Computer Support Specialist replied 7 months ago
Bryan
Bryan, Computer Support Specialist
Category: Email
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Email technician: Bryan, Computer Support Specialist replied 7 months ago

When did this email issue first start? Do you get the same error when trying to access using another browser as well?

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