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How can I load Microsoft outlook on my computer. I get mail…

Customer Question
How can I load...

How can I load Microsoft outlook on my computer. I get mail with this attachment but I can't open it

Technician's Assistant: How's your internet connection? Are you checking Outlook from a browser or a mail client (e.g. Outlook)?

From mail that I receive

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

I will check my Norton firewall. could be blocking me from opening it

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No. Thanks

Submitted: 7 months ago.Category: Email
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Answered in 2 minutes by:
12/3/2017
Email technician: John, Email Support Specialist replied 7 months ago
John
John, Email Support Specialist
Category: Email
Satisfied Customers: 5,924
Experience: I've been in the IT industry for the past 7+ years. I do e-mail password recovery, compromised email account recovery and more.
Verified

Hello and welcome to Justanswer.com site which is a paid and independent Q&A and Tech support providing site. My name is ***** ***** I will try my best to help you.

Are you trying to install Microsoft outlook email application just to open a email attachment?

Are you using a windows or mac computer ?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

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Customer reply replied 7 months ago
I am using Windows
Email technician: John, Email Support Specialist replied 7 months ago

OK and are you trying to install Microsoft outlook email application just to open a email attachment?

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Customer reply replied 7 months ago
I don't need securely connect
Email technician: John, Email Support Specialist replied 7 months ago

secure remote assistance message it’s not send by me it’s an automated message from the site and it’s optional so you can ignore and continue in this chat page.

Are you trying to install Microsoft outlook email application just to open a email attachment?

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Email technician: John, Email Support Specialist replied 7 months ago

Could you please answer my above question so that i can help you better.

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Customer reply replied 7 months ago
Alls good thanks. I solved the problem
Email technician: John, Email Support Specialist replied 7 months ago

Good to know i will request customer service to close this question.

Sincerely,

John

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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