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Somebody changed my password and i cant reset my password to…

Customer Question
Somebody changed my password...

Somebody changed my password ***** i cant reset my password ***** keep them out of my account

Technician's Assistant: Are you logged into your email account on any other devices?

It may be through devices in which i no longer have

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I can remember the old password ***** my new phone isnt on file

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I dont think so

Submitted: 8 months ago.Category: Email
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Answered in 2 hours by:
12/3/2017
Email technician: bbao, IT Consultant replied 8 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,971
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
Can I first know which email provider it is? Thanks.
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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
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