Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I am activating an old phone that a repair tech. reset and I…

Customer Question
I am activating an...

I am activating an old phone that a repair tech. reset and I don't remember the original email address, password for my google account

Technician's Assistant: Are you logged into your email account on any other devices?

Yes

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

No

Submitted: 8 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 21 minutes by:
12/3/2017
Email technician: Moses C,
 replied 8 months ago
Moses C
Category: Email
Satisfied Customers: 1,010
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer support, thank you for utilizing our service.

I will be assisting you today.do you remember the google email address?

Ask Your Own Email Question
Customer reply replied 8 months ago
No more money
Email technician: Moses C,
 replied 8 months ago

do you remember the phone number you had with google?

Ask Your Own Email Question
Email technician: Moses C,
 replied 8 months ago

What is the last password ***** remember for your gmail

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Trying to get into google account, phone number changed will
trying to get into google account, phone number changed will not let me correct it … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Help! I had an email. I lost the Password, couldn't get into
Help! I had an email***@******.***. I lost the Password, couldn't get into the Account. I, then opened another***@******.***. It is Active, however, I cannot Log-in to Twitter. They have my Email Addr… read more
Harry
Harry
2,176 satisfied customers
My Blackberry Priv was reset and to continue I have to have
My Blackberry Priv was reset and to continue I have to have the email address that was synced to the phone which is lost. … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
556 satisfied customers
Got a new phone I cant remember my pass word cant activate
got a new phone I cant remember my pass word cant activate my phone now cant use either phone … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I cannot remember my gmail password and have been unable to
I cannot remember my gmail password ***** have been unable to reset it using the methods given to me. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I cannot get in to my google acct. i have had for 14 years.
I cannot get in to my google acct. i have had for 14 years … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
This afternoon I tried to log on and open my Google account.
This afternoon I tried to log on and open my Google account. Used several old passwords and now I'm locked out. My old email address that I originally started with I can't always access so I gave up w… read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
6 satisfied customers
I cannot remember my password to check my emails. my phone i
i cannot remember my password ***** check my emails. my phone i have on file died.. trying to activate my new phone … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I am actually having trouble with my instagram account. I
I am actually having trouble with my instagram account. I would like to know the email I used to set up my account … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
It is one of my email addresses I have a new iphone and need
it is one of my email addresses I have a new iphone and need to reenter the password ***** a gmail account other than this one I apparently changed the password ***** years ago but don't remember it a… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I got locked out of my Tab account due to wrong password
I got locked out of my Tab account due to wrong password ***** … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I am having problems resetting my password. It's not
Hi I am having problems resetting my password. It's not recognizing my***@******.*** as valid account... but it is.. I use it on my phone all the time. Haven't entered password ***** months and months… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
Second opinion] I cannot log into my account I dont have the
Second opinion] hello I cannot log into my account I dont have the phone numbers that I used to have, is there anyway you could give me a temp password ***** I can log into my account, as I forgot it… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
My Android phone was recently stolen. I was told that with
my Android phone was recently stolen. I was told that with my gmail account we could find it via GPS on phone. I had a gmail account but never used it. I recently did create a new account;***@******.*… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I am trying to access Google Maps on my Iphone. I am unable
I am trying to access Google Maps on my Iphone. I am unable to do so because I am unable to log into my Google Account. My gmail account was set up when I lived in a different location with a differen… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I,ve been trying to access my gmail account all day & I'm just
I,ve been trying to access my gmail account all day & I'm just running in circles. I've been using the right address & password ***** just keep getting told they are incorrect. I've tried your on-line… read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,940 satisfied customers
I apparently have 3 g-mail accounts, but only need one. How
I apparently have 3 g-mail accounts, but only need one. How can I address the other two to cancel them?… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
Both myself and my husband just got smart phones. we would
Both myself and my husband just got smart phones. we would like to be able to recieve our gmail on the phones, but we can't come up with a password XXXXX seems to match our accounts. Can you please he… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x