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I cannot access my email. I forgot the password and I need…

Customer Question
I cannot access my...

I cannot access my email. I forgot the password ***** I need to be able to sign in because its linked with my youtube channels i have two of them one has 48,000 subscribers and the other has about 8,000 subscribers

Technician's Assistant: Are you logged into your email account on any other devices?

Yes i have the recover email set to an old one i dont have anymore which was a yahoo email and i dont remember when I made my gmail acount since that was one of the recover emails questions*

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No thats it

Submitted: 9 months ago.Category: Email
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Answered in 19 minutes by:
12/3/2017
Email technician: Sandy, Computer Specialist replied 9 months ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 7,012
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
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Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
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Customer reply replied 9 months ago
okay
Email technician: Sandy, Computer Specialist replied 9 months ago

May I connect with you over secure remote session and fix/check the issue directly?

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Email technician: Sandy, Computer Specialist replied 9 months ago

Please let me know when you're ready to work with me. Thank you.

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Customer reply replied 9 months ago
No i dont need the help anymore and why was I charged $42 when you guys havent done a thing?
Email technician: Sandy, Computer Specialist replied 9 months ago

Please type your email address yiu're facing this issue with.

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Customer reply replied 9 months ago
i told you I figured it out. I don't need your assistance anymore.
Email technician: Sandy, Computer Specialist replied 9 months ago

Okay, Thank you.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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