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Android cell phone got stolen. Need too erase everything.

Customer Question
Android cell phone got...

Android cell phone got stolen. Need too erase everything. Forgot my password. Request confirmation code to confirm it is me and enter code only to find out that it sends me right back to request my original password ***** I forgot because goole keeps sending me requests to change itand I just cant keep up

Technician's Assistant: When were you last able to use your phone?

Last sunday

Technician's Assistant: Do you have a Google account linked to the phone?

Yes

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

Yeah wipe my phone

Submitted: 9 months ago.Category: Email
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12/3/2017
Email technician: Sandy, Computer Specialist replied 9 months ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 7,012
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
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Email technician: Sandy, Computer Specialist replied 9 months ago

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