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Why did gmail force me change my log-in information. It is…

Customer Question
Why did gmail force...

Why did gmail force me change my log-in information. It is confusing and nothing seem to working any more. I work for a national civil rights organization and pay many important bill on line. i would like have my original log-in information back.

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

All of the above.

Technician's Assistant: What troubleshooting have you tried?

Don't know how to do.

Technician's Assistant: The Email Technician will be able to walk you through that. Anything else you want the Email Expert to know before I connect you?

N0

Submitted: 7 months ago.Category: Email
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Answered in 9 minutes by:
12/2/2017
Email technician: Chris L., Support Specialist replied 7 months ago
Chris L.
Chris L., Support Specialist
Category: Email
Satisfied Customers: 5,765
Experience: Certified Email Expert with over 10 years experience.
Verified

Hello my name is ***** ***** I will be happy to assist you. Sorry for the delay in reply. It sounds like you may have been logged out of your gmail account and instead of signing into the account you created a new account? Does that sound right?

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Jess M., Computer Support Specialist
Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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