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I have an issue with my 6+ phone. who can I call with this…

Customer Question
I have an issue...

I have an issue with my 6+ phone. who can I call with this issue?

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

It comes on then goes off in a few seconds, I can't even get the info before it goes off!

Technician's Assistant: How long has this been going on with your smartphone? What have you tried so far?

Just this morning. I shut it down 2 or 3 times, but that doesn't do it.

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

I can make and receive calls, but everything else goes off in a few seconds.

Submitted: 7 months ago.Category: Email
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Answered in 2 hours by:
12/3/2017
Email technician: bbao, IT Consultant replied 7 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,854
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
Is it recently upgraded to the bloody iOS 11?
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Customer reply replied 7 months ago
I have been doing the updates recently, but not sure if I did the latest one, the 11. Interesting that you refer to it as the bloody iOS 11?!
Customer reply replied 7 months ago
I'm afraid to do this, I don't know who you are. I thought I was going to be in touch with an Apple tech!!
Email technician: bbao, IT Consultant replied 7 months ago
Sorry for my emotional expression, because one of my iPhone just got the same issue.
Corrrect, we are not Apple. We are JustAnswer, a paid site providing professional support service with guaranteed quality.
If you can wait a day, I can show you the verified steps to fix it, after I test the method on my iPhone.
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Jess M.
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Category: Email
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