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I can not sign into gmail and cannot reset my password. I…

Customer Question
I can not sign...

I can not sign into gmail and cannot reset my password

Technician's Assistant: Are you logged into your Gmail account on any other devices?

I can not sign into gmail or reset my password

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I have a phone it is(###) ###-####

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

There seems to be some confusion with my old email address.

Submitted: 7 months ago.Category: Email
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Answered in 10 minutes by:
12/2/2017
Email technician: Aparna Indresh,
 replied 7 months ago
Aparna Indresh
Category: Email
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Email technician: Aparna Indresh,
 replied 7 months ago

May I know what is the error message you are getting when trying to access your Gmail account?

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Customer reply replied 7 months ago
I have fixed my problem, please cancel any membership to your service. Thank you Kaylor
Email technician: Aparna Indresh,
 replied 7 months ago

I am a user of the site just like you and cannot help you with site-related issues. You can contact JustAnswer's Customer Service by clicking on the Contact Us button at the bottom of your screen or by going to this link: http://ww2.justanswer.com/customer-support

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Jess M.
Jess M., Computer Support Specialist
Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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