Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Am unable to receive emails my gmail account. My computer. I…

Customer Question
Am unable to receive...

Am unable to receive emails my gmail account

Technician's Assistant: How's your internet connection? Are you checking Gmail from a browser or a mail client (e.g. Outlook)?

My computer

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

I am receiving my emails from shaw ok

Submitted: 8 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 5 minutes by:
12/2/2017
Email technician: Kamil Anwar, Exchange & Email Consultant replied 8 months ago
Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 7,061
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

Ask Your Own Email Question
Email technician: Kamil Anwar, Exchange & Email Consultant replied 8 months ago

Are you using an email program on your computer?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

7,061 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Too many google e mail on my [email protected] Shaw. Web
too many google e mail on my ***@******.*** JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)? Customer: shaw JA: How do you usually access your email? On a phone or tablet, or through a we… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have forgotten my password and now cannot send or receive
I have forgotten my password ***** now cannot send or receive emails. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I am not getting any of my emails? The internet connection
The internet connection is working. I just completed a call with Shaw webmail support and have eliminated any technical issues on their end. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
I recently changed from Shaw to TBaytel, and an unable to
Hi, I recently changed from Shaw to TBaytel, and an unable to receive or send email. my address is***@******.***. … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I need to change the email address from to and to ho. Gmail
I need to change the email address from***@******.*** to***@******.*** and***@******.*** to ho … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I need major help!!! Outlook does not allow me to have gmail
I need major help!!! Outlook does not allow me to have gmail anymore and I went on to Google to get my email. When I was on gmail, I wanted to transfer my contact list from shaw, but ended up transfer… read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
7,061 satisfied customers
My Shaw email and password are not working. My accounts were
My Shaw email and password ***** not working. My accounts were linked together in August and everything was fine until today … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I am not able to send or receive emails. I have just
since signing-up with Telus. I have tried doing what is suggested in your literature but it is all beyond me. … read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I have been using Shaw as my email provider and want to
Hi, I have been using Shaw as my email provider and want to switch to Gmail. I have just set up a new email address with Google...it is***@******.*** I am trying to import all contacts from my shaw ac… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
I have just opened a Gmail account. I was told that a
I have just opened a Gmail account. I was told that a verification CODE would be TEXTED to my mobile at 2**-7**-3**8. I DON'T HAVE A MOBILE. That is my LANDLINE number. Please walk me through this. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I need my pin number for my mailbox account. What is
yes! What is happening is I have two mailbox one is for the mailbox shaw.ca the other is for the google mailbox***@******.*** … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I Cannot receive or send messages on my phone since
i Cannot receive or send messages on my phone since yesterday. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
Recently changed to Gmail for my primary eamil. However I
Recently changed to Gmail for my primary eamil. However I wanted 100% of my inbox sent to my .shaw account but I'm only getting 1 out of 20 of the items that arrive at gmail. I recently made a change … read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
289 satisfied customers
I'd like my xls file be directed to go to Shaw mail instead
I'd like my xls file be directed to go to Shaw mail instead of windows Live mail (which automatically comes up when I'm trying to send an XLS file). … read more
Cody
Cody
Computer Science
2,431 satisfied customers
I use Windows Live Mail 2012 on Windows 8. I can't get it to
I use Windows Live Mail 2012 on Windows 8. I can't get it to start up. I click on the icon, and I get the small startup box. It thinks for a few minutes, then I get a box saying it can't start up, and… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
Is there a charge service? Am trying to open a gmail
Is there a charge for this service? Am trying to open a gmail account, and have now tried twice. When try to use the passwords I chose, Google keeps saying someone has that account. I know, it is me. … read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,940 satisfied customers
Case ID C6336705. Called this am to report that I could not
Case ID C6336705. Called this am to report that I could not access my gmail or email on my iPad. The tech support fixed same now I have no access again. DR655 serial no., f37x5b5004079. Maureen Giefin… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
how to add my shaw email address to my new gmail address. I deleted the old gmail because
how to add my shaw email address to my new gmail address. I deleted the old gmail because I couldn't access it.… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x