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I lost my computer and phone due to a watery accident and…

Customer Question
I lost my computer...

I lost my computer and phone due to a watery accident and can't get into my account. I have my new phone number will that help?

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I have my old password ***** not the old phone n o

Submitted: 8 months ago.Category: Email
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Answered in 4 hours by:
12/2/2017
Email technician: bbao, IT Consultant replied 8 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,983
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
Hope you are well after the accident. Just let you know that you can actually get your old phone number back, because a cell phone number comes with its SIM card not the phone, and you get a new SIM card for the SAME phone number from your mobile provider.
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