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The lightbulb shows & none of my 70 new emails show. how do…

Customer Question
The lightbulb shows &...

The lightbulb shows & none of my 70 new emails show. how do I get rid of the lightbulb? for 2 days I have been trying.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

AOL

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

I ONLY ACCESS IT RIGHT HERE ON MY COMPUTER - ONLY AT HOME.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

MY INTEREST RIGHT NOW IS TO GET RID OF THE SCREEN WITH THE LIGHTBULB ON IT ! I AM VERY FRUSTRATED.

Submitted: 7 months ago.Category: Email
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Answered in 3 minutes by:
12/2/2017
Email technician: John, Email Support Specialist replied 7 months ago
John
John, Email Support Specialist
Category: Email
Satisfied Customers: 5,924
Experience: I've been in the IT industry for the past 7+ years. I do e-mail password recovery, compromised email account recovery and more.
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Hello and welcome to Justanswer.com site which is a paid and independent Q&A and Tech support providing site. My name is ***** ***** I will try my best to help you.

Ask Your Own Email Question
Email technician: John, Email Support Specialist replied 7 months ago

Which version of windows is installed in the PC.Is it Windows Vista, Windows 7,windows 8, Windows 10?

Which is the web browser you are using to access AOL emails is it edge, Internet explorer, Mozilla Firefox, Chrome or any other?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

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Email technician: John, Email Support Specialist replied 7 months ago

Please answer my above questions so that i can help you better.

Use the reply box just below type the reply in it and click on send.

Thank you.

Ask Your Own Email Question
Email technician: John, Email Support Specialist replied 7 months ago

Checking to see whether you still need help.

Use the reply box just below type the reply in it and click on send.

Thank you.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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