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My mail will not open from the icons at the bottom of the…

Customer Question
My mail will not...

My mail will not open from the icons at the bottom of the screen. Do not know what happened. I can open google and all the other things, just not mail

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

On my phone, on my Apple computer. It is the computer that is not corresponding

Technician's Assistant: What troubleshooting have you tried?

Just about everything I can think of without really screwing things up

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

On the mail picture of an eagle, there is a stamp at the right land bottom of it

Submitted: 7 months ago.Category: Email
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Answered in 2 minutes by:
12/2/2017
Email technician: Cody, Senior Systems Administrator replied 7 months ago
Cody
Cody, Senior Systems Administrator
Category: Email
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Email technician: Cody, Senior Systems Administrator replied 7 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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Category: Email
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